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Hi!
I have a formula to calculate workdays difference between opened ticket and closed status, or today if not closed. Works great in the rest of cases, but in a specific record, a negative value is given, while a record with similar values returns t...
Thank you, what a silly mistake…
I have updated the formula to:
IF(
(IS_BEFORE({ :date: Solved ticket date},TODAY())),
(WORKDAY_DIFF({Created ticket date},{ :date: Solved ticket date})),
(WORKDAY_DIFF({Created ticket date},TODAY()))
)
but I am ge...
