Customer Experience Quality Assurance

Topic Labels: Workflow Design
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4 - Data Explorer
4 - Data Explorer

Hi! We were wondering if Airtable could be used as a Quality Assurance tool to evaluate our customer's representatives? If so, how would you implement it (using forms, reports...)? Thanks!

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Yes, Airtable would be a fantastic tool for building a quality assurance tool to evaluate your representatives.

If you have a budget for your project and you’d like to hire an expert Airtable consultant to help you brainstorm & build this, please feel free to contact me through my website: Airtable consulting — ScottWorld