I'm new, I input all data under tutorial instead of base, and now I can't find my data

AnitaCStewart · ‎Dec 21, 2023

I can't find all the data I input on 12/20/23, I believe I may have created my spreadsheet under tutorials vs. base. Now I can't find any of my data. I've looked everywhere and can't access it.

Help!!!

dilipborad · ‎Dec 21, 2023

Hello @AnitaCStewart

Please share some screenshot or some more details about it.

AnitaCStewart · ‎Dec 21, 2023

I can't share a screenshot as I would have to show the whole website, as there is nothing there!!!

AnitaCStewart · ‎Dec 24, 2023

I've never been more frustrated and angry that a company would not have any customer service to resolve this problem. I can't fine the solution in any of the stock answers under any or all of the issues I get to choose from. Not one person from this company reached out to me to help, even though I have send in numerous requests. I would never recommend this platform and will give it a negative review any place I can.

dilipborad · ‎Dec 24, 2023

Hello @AnitaCStewart

Check these 2 things if there are any data.

1) For Restore Deleted Row(s) :- Restore deleted bases and records in Airtable - YouTube

2) For Snapshot(full base) :- Taking & Restoring Base Snapshots in Airtable

If these thing are not helps you then last option is talk with airtable guys.

As you mention that you've already contact them, Then I suggest you to wait for couple of days. If still they don't answer you then you can go ahead. 🤞.