Problem with Long Text (rich text) field which deletes after a second

[Stephanie_Delon]

Hello,

My client has a weird problem when using the Long Text field as it deletes each letter after she types it. If she tries to copy/paste from a document, it briefly paste the text and after a second, it all get blank on multiple lines. She has no problem with the other fields.

As it works great for me and that I have never encountered the problem, I don’t really know where the problem can come from. Would you have any idea what could be the reason of this strange behaviour ?

Thanks

Stephanie

[kuovonne]

Welcome to the Airtable community!

Are there any automations setup for the field—either Airtable automations or 3rd party ones with Zapier, Integromat, or similar?

[Stephanie_Delon]

Indeed, there is a zapier automation, could it be the reason. But it works great on my computer but not on hers, which is what i don’t understand.