The Business Central administration center provides a portal for administrators to perform administrative tasks for a Business Central tenant. In the administration center, administrators can view and work with production and sandbox environments for the tenant, set up upgrade notifications, and view telemetry for events on the tenant.
Users with the following Microsoft Entra roles are authorized to access the Business Central administration center:
Internal administrators are users who are assigned these roles in the Microsoft 365 admin center. These users are typically system administrators, IT professionals, or super users at the customer's company.
The admin agent and helpdesk agent roles are assigned through the Microsoft Partner Center for the partner that is associated with the tenant. These roles can access the Business Central tenant as delegated administrators.
The customers' users with the Dynamics 365 admin role assigned to them by their administrator in the Microsoft 365 admin center (https://admin.microsoft.com) or in the Microsoft Entra ID center (https://aad.portal.azure.com) can access the Business Central admin center and its features, both using the portal UI and the Business Central admin center API.
As a partner, you can access the center from the Partner Dashboard in the Microsoft Partner Center:
Sign in to the Partner Dashboard.
Select the Customers link in the navigation pane.
Select the customer tenant that you want to perform administrative tasks for.
Select Service Management.
Under the Administer Services heading, select Dynamics 365 Business Central.
You can also get to the administration center by going directly to the URL of a tenant's instance. This task is completed with the following URL, if you replace [TENANT_ID] with the tenant ID of the tenant.
https://businesscentral.dynamics.com/[TENANT_ID]/admin
To get the tenant ID of your tenant, go to Help & Support, as shown in the following figure.
At the bottom of the window, you can see your tenant ID, as shown in the following image.
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