Hello Airtable friends,
So I have finally sent out my customer surveys and now I find that I forgot to find a way to "score" the responses!?!
So, I have a Customer Satisfaction survey that has several "3-option" answers along with several "5-Star" options. No I have collected their responses but don't know how to "score" them!
What I'm looking for is "IF('previous questions name'=first answer,1,0)
Am I at least headed in the right direction here??
As always, THANKS!