Hello Community!
I have to preface this request by saying that I was asked to come up with a way to track issues, stumbled across Airtable, and purchased an account. Airtable has been a lifesaver but I have zero knowledge on how to create formulas.
I built a table and created a form for people to submit their issues but now I need to track how long it takes the team to complete a ticket. I would like the days-old filled to stop counting once the Status field equals complete.
Would anyone be able to help me with this? Below is a screenshot of the modified bugs template that I've been using.