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Seeking assistance reading email copy and tagging into airtable fields

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We’re a small company that would like to implement the following flow via zapier + airtable:

  1. customer sends us a question via email > tag that the person asked a question in airtable along w/ question. Note this customer already exists as a record in airtable.
  2. send question to a number of individuals outside of our org to respond > tag in airtable who’ve sent the question to.
  3. add responses to airtable, and attribute who answer it.
  4. send rating / follow up email to customer who sent question, and add rating to the answerer in airtable.

We use gmail. Can you help?

3 Replies 3

Hello Jordana,

I’ve taken a look at your request and have done similar set ups before. I’d be happy to discuss some ideas with you, as well as getting a better understanding of how the Airtable will be an asset to your team and business.

Once we’ve discussed your vision and goals, I can then provide you an accurate price and timeframe to get the project started!

Schedule a free phone consultation via this link:

To learn a little more about myself, please visit my website:

If you’d like to connect with me on LinkedIn, please do so here:

I look forward to hearing form you!



Hi Jordana,
What you are wanting to achieve is definitely well within my area of expertise and I would be glad to help you out on it.
You can reach me on
Best Wishes,


I can help.
Please check PM.

Best Regards,
Sofia G