Help

Save the date! Join us on October 16 for our Product Ops launch event. Register here.

Button URL works on desktop but not mobile?

Solved
Jump to Solution
970 1
cancel
Showing results for 
Search instead for 
Did you mean: 
CVRR_Rescue
5 - Automation Enthusiast
5 - Automation Enthusiast

I’m prefilling a link in a button field to an adobe webform. It works perfectly if I click the button on desktop, but on mobile it encodes the # that adobes requires as is and doesnt fill the form. Is there something I change in the button? Its useless if mobile users can’t use it since most of the team uses their phones vs desktop.

My button:

CONCATENATE("https://na1.documents.adobe.com/public/esignWidget?xxxxxxxxxxxx*#”,”L-Number=",{L#s...},"&Name=",{ID.},"&Microchip=",{Microchip Number},"&Age=",{Years/Months},"&Breed=",Breed,"&Sex=",Sex,"&Fee=",Fee)

iOS link that opens the right form but doesnt prefill:

https://na1.documents.adobe.com/public/esignWidget?XXXXXXXXXXX*%23L-Number=CP21-069&Name=Cassie&Microchip=990000005808221&Age=1%20year&Breed=Border%20Collie&Sex=Female&Fee=175

Link that opens and works on desktop:

https://na1.documents.adobe.com/public/esignWidget?XXXXXXXXXXXXXXX*#L-Number=CP21-069&Name=Cassie&Microchip=990000005808221&Age=1%20year&Breed=Border%20Collie&Sex=Female&Fee=175

1 Solution

Accepted Solutions
CVRR_Rescue
5 - Automation Enthusiast
5 - Automation Enthusiast

Figured it out and changed the formula

"https://na1.documents.adobe.com/public/esignWidget?xxxxxxxxxx*#L-Number="&ENCODE_URL_COMPONENT({L#})&"&Name="&ENCODE_URL_COMPONENT({ID.})&"&Microchip="&ENCODE_URL_COMPONENT({Microchip Number})&"&Age="&ENCODE_URL_COMPONENT({Years/Months})&"&Breed="&ENCODE_URL_COMPONENT(Breed)&"&Sex="&ENCODE_URL_COMPONENT(Sex)&"&Fee="&ENCODE_URL_COMPONENT(Fee)

See Solution in Thread

1 Reply 1
CVRR_Rescue
5 - Automation Enthusiast
5 - Automation Enthusiast

Figured it out and changed the formula

"https://na1.documents.adobe.com/public/esignWidget?xxxxxxxxxx*#L-Number="&ENCODE_URL_COMPONENT({L#})&"&Name="&ENCODE_URL_COMPONENT({ID.})&"&Microchip="&ENCODE_URL_COMPONENT({Microchip Number})&"&Age="&ENCODE_URL_COMPONENT({Years/Months})&"&Breed="&ENCODE_URL_COMPONENT(Breed)&"&Sex="&ENCODE_URL_COMPONENT(Sex)&"&Fee="&ENCODE_URL_COMPONENT(Fee)