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Error when add phone number to enable 2 steps verification

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sonnynguyen
4 - Data Explorer
4 - Data Explorer

Hi,

I got error message when subtmit phone number to enable 2 steps verification. My country code is +84

1 Solution

Accepted Solutions
Juliana
Airtable Employee
Airtable Employee

Hi Sonny! Are you still experiencing trouble with this? That specific error generally stems from reaching our 2FA rate limit. We're capable of supporting up to three 2FA requests a day for each user. We generally recommend waiting 24 hours before another try, though if this is still an issue, please let me know.
 

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2 Replies 2
Juliana
Airtable Employee
Airtable Employee

Hi Sonny! Are you still experiencing trouble with this? That specific error generally stems from reaching our 2FA rate limit. We're capable of supporting up to three 2FA requests a day for each user. We generally recommend waiting 24 hours before another try, though if this is still an issue, please let me know.
 

Thanks! It worked!