Mac App won't open on macOS Catalina

Baram_Zam · ‎Jan 10, 2020

I downloaded the airtable mac app but when I try to open it, I get this error message:

“Airtable.app” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.

I’m running macOS Catalina 10.15.2.
Is there a fix for this?

Shawn_Baker · ‎Jan 10, 2020

“Use a browser” wasn’t a particularly helpful suggestion, but changing security settings will fix the issue. I think Catalina changed the text for “unsupported” apps and it makes it sound like you simply can’t run it. After you’ve tried to run Airtable (and it rejects it), open up System Preferences>Security&Privacy>General. There should be a notation about the rejection along with the option of opening it up anyway.

See Solution in Thread

Jeremy_Oglesby · ‎Jan 10, 2020

Use Airtable in the browser instead :man_shrugging:t2:

I believe you could also go into System Pref’s > Security and find somewhere in there where you can loosen the security restrictions on apps.

Shawn_Baker · ‎Jan 10, 2020

“Use a browser” wasn’t a particularly helpful suggestion, but changing security settings will fix the issue. I think Catalina changed the text for “unsupported” apps and it makes it sound like you simply can’t run it. After you’ve tried to run Airtable (and it rejects it), open up System Preferences>Security&Privacy>General. There should be a notation about the rejection along with the option of opening it up anyway.

Baram_Zam · ‎Jan 11, 2020

Thanks, it worked. Yeah that changed wording was what threw me off.