Help

Welcome to the Airtable Community! If you're new here, check out our Getting Started area to get the most out of your community experience.

Unable to set up LOB Address Cleanser app

Topic Labels: Extensions
239 0
cancel
Showing results for 
Search instead for 
Did you mean: 

Has anyone successfully set up the app “Address Cleanser by LOB”, from lob.com?

I cannot get past the setup stage. When I submit the last of my setup details (page 2 of 2) I get the message “Sorry, an error occurred”. It recommends reloading the app, which I’ve done several times, then contacting Lob support. I thought I’d try the community first.

Also, I’m using a test environment secret API key from Lob. Also tried the live environment secret API key but that requires a credit card (so I didn’t actually try it). Also tried the test environment publishable API key but it says a publishable API key cannot be used to authenticate with this end point (I’m in Australia – the end point at the end of the world!).

0 Replies 0