Updating notification email on forms

[Ann_Fitts]

My organization has several airtable forms for the public to use, and when a new submission is created, the form sends an email to the creator of the form (someone on staff). That staff person is leaving the organization and those emails need to be sent to someone else. Where is the setting to change this? Thanks in advance.

[ScottWorld]

Welcome to the community, @Ann_Fitts! :slightly_smiling_face:

Airtable’s email notification of forms is one of the strangest things you’ve ever seen, because there are no settings anywhere for you to see who will be receiving email notifications when the form is submitted.

The way it works is that ANY COLLABORATOR can make the decision for themselves (and themselves ONLY) if they would like to receive the email notification for a form.

In other words, EVERYONE has the ability to receive form notifications, and everyone is in charge of THEIR OWN email notifications.

You just need to log into your Airtable account, and then go to the form view. Then, you can toggle on or off email notifications at the bottom of the form for yourself. You are simply toggling on or off YOUR OWN email notification for the form — you can’t control anyone else’s email notification unless you log in as them.

Alternatively, Airtable is now beta testing Automations, and this is where you ACTUALLY CAN see a list of who receives email notifications. With the new Automations, you can set it to email a list of people whenever a new record is created from a form submission. (Note, however, than any collaborator with creator permissions can change your automations, so any creator can go in and modify the email list.)

Hope this helps! If this answers your question, could you please mark this comment as the solution to your question? This will help other people who have a similar question. :slightly_smiling_face:

[CristianCG]

Hi there!

miniExtensions is a great alternative for achieving this with more advanced tools available to you. We've created a third-party form that integrates seamlessly with Airtable and can send emails automatically after submission to a default email address that won't be shown to the form submitter. You can configure it form settings and simply modify the field once someone leaves the organization:

In the Engagement section of the form settings, you can select the field containing the recipient’s email (configure a default value for this field if you want a static value that can be hidden), the field for the email subject, and the field for the email body, which also supports rendering an HTML formula. This feature allows extensive customization options, enabling you to incorporate data from other fields directly into the body of your email: