Help

Automated email ticketing system in Airtable

3242 0
cancel
Showing results for 
Search instead for 
Did you mean: 
Daniel_C
6 - Interface Innovator
6 - Interface Innovator

I have been working on an Airtable integration called TaskRobin to save emails to Airtable.

With features such as saving email meta data such as sender, timestamp, attachments and more, you can easily create a fully automated email ticketing system based on your emails.

If you regularly receive emails that are tasks and need to be acted on, then this is for you.

So here's how:

  1. Connect your Airtable with TaskRobin with 3 simple steps

  2. Setup auto-forward rules or manually forward your email tasks to TaskRobin's robot inbox. TaskRobin will automatically save all the email data to your Airtable

  3. Manage and update the email tasks in Airtable. That's it!

The best part is that you can integrate TaskRobin into existing tables you may have and customise the email meta data to be saved.

TaskRobin can also create a contacts table that will automatically create and update contacts found in your saved emails for you. All email records are linked to the contacts records too!

We are still actively working on TaskRobin, so please leave a comment or send me a DM if you have any feedback or suggestions!

airtable-hero.png

0 Replies 0