Grouping same names will leave out records

Hello, I am a new user- I created an Airtable base that is updated via Zapier from a Google sheet. The records seem to be populating from the Google sheet correctly, but when I try to Group by Client name, not all the records are grouped. I will have some records with the same name in it’s own group. This has happened a number of times so manually dragging those records to the other grouped records of the same Client name has become cumbersome.

Has anyone else experienced this and know of a fix or what I may possibly be doing wrong?

Thanks in advance for any help on this topic.

Welcome to the community, @Eliza_Piotrowski!

I would check for extra spaces (or invisible characters) at the end of the client name, or the beginning of the client name, or somewhere within the client name.

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Thank you ScottWorld, that was it! I went back into the Google sheet I was pulling the data from, highlighted the column that contained the data, and used the Trim whitespace option in Data.

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That’s great to hear! You’re welcome! :slight_smile:

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