New beta: Zendesk Sync

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6 - Interface Innovator
6 - Interface Innovator

Hi everyone! We’re excited to offer an invitation to try one of our newest features - Zendesk External Source Sync.

A lot of customer support workflows rely heavily on Zendesk, so with Zendesk Sync, you can sync all of the tickets from a given Zendesk view into Airtable. From there, you can use all of Airtable’s core functionality to work with the data: views (I recommend Kanban view), filters, sorts, automations, and more.

To sign up for the beta, fill out this quick form and click the link at the end.

The feature should become available within a few minutes of clicking the link. If it doesn’t, try refreshing the page. Please note that this feature will only work if you’re on a Pro or Enterprise plan.

And if you have any feedback about the feature, please submit it via this form.