Powerful new features to govern and scale with ease

[Stephanie_Sosa]

Hi everyone!

I’m Stephanie—a product marketer here at Airtable and I’m excited to share some new features that are launching today.

Today, we’re introducing new AI, scalability, and governance features to our platform to help organizations enhance operational speed and productivity—all while giving them new ways to flexibly govern all their users and comply with their organization’s security standards.

So, what’s available today?
Airtable AI is now officially in beta for Pro and Enterprise customers!

Now you can harness the power of generative AI by putting it directly within the context of your workflows—increasing productivity and improving the execution for any critical workflow like developing content, campaigns, and products. We previewed our AI plans earlier this year, and are excited to get this into customers hands to see what they are able to accomplish with Airtable AI.

Our first AI capability will be a new AI field type that can easily be added to any Airtable app (base or interface!). You can start from our library of pre-built, customizable prompts or write a prompt from scratch, so you can get started in seconds, no previous experience with AI needed.

• Airtable AI is currently powered by OpenAI. Airtable AI will be free to use during the beta period.

When we release to general availability, Airtable AI will be a paid add-on for users on paid plans. We will share specific pricing details in the coming months. If you’re interested in participating in the beta, please fill out this form.

We’re also releasing a suite of features on a new Enterprise Scale plan that will give teams even more capacity to build business-critical apps, while giving better control and visibility.

• We’re continuing to increase record limits! Users can add up to 250,000 records per table and 500,000 records per base.
• We’re also introducing Enterprise Hub: A new centralized admin experience that allows organizations to easily and securely govern their data, apps and people in Airtable in one place
• Lastly, we’re introducing Enterprise Key Management, Data Loss Prevention, and near-real time audit logs—new, advanced security capabilities to better manage access, permissions, and data.

To make sure that our customers can continue to grow with Airtable, we’re also updating our pricing and services packages. These updated plans continue to give customers a flexible pricing model, now with more powerful plan options for organization’s to choose from to meet their specific needs. For more information on our new pricing, please see here.

Learn more about these updates in our blog post! Or, join our webinar for a deep dive into all these features.

We can’t wait to hear what you think and see what you build.

[chrisdancy]

Thank you @Stephanie_Sosa  I'm so excited about business!!

I have TWO WORKSPACES on the PRO-STARTER PACK plan.  

1. Do you know how to migrate these ?
   
   

[nityadb]

Excited to see the love for the new Business plan! Customers who currently have access to discounted plans (non-profit, education, starter, etc.) will maintain those discounts when migrated to the new plans. Stay tuned for more details coming your way via email. 

[Abraham_Bochner]

After a long wait, we've finally received some affection and attention

[Steve_Haysom]

seems a shame that free users can't create at least one custom extension any more, it was a good way to learn.

[Karlstens]

Hi @Stephanie_Sosa - I'm a little confused as to the availability of Airtable AI Features due to the new pricing structure that is also being rolled out.

Can you please advise if AI features are

• Available to users currently on the (now legacy) Pro plan ($24 per month)
• Available to users on the (newly released) Teams plan ($24 per month / $20 pm Annual)
• Available to users on the (newly released) Business plan ($54 per month / $45 pm Annual)

Also, I'd love to see the new AI Field type shown within a typical base Grid View environment - if anyone would mind to share a few screenshots?

How does it compare to ChatGPT plus? Airtable partnered with OpenAI, or are they using another AI vendor?

[Scott_H]

You are "continuing to increase record limits" for enterprise... but in order to do so you have to gut the Pro Plan?

The Pro plan (not to mention the Free plan as well) gets its storage cut in half? And multi-source syncing is taken away for Pro plan members. As your company becomes more successful you take away value from long-time customers? It's a slap in the face.

Let's try being transparent. Your PR roll out should be clearly stating: PRO PLAN SEES ONLY LESS VALUE FOR THE SAME PRICE UNDER OUR NEW "TEAMS" PLAN.

[ScottWorld]

@Stephanie_Sosa 

Now that the Pro Plan limits API calls, where are customers supposed to see how many API calls they’ve made in a month? Airtable doesn’t list this information anywhere.

For example, many Airtable customers don’t even realize that they are heavily using Airtable’s API when they are using apps like:
- Fillout’s advanced forms for Airtable
- Make’s advanced automations and integrations for Airtable
- Noloco’s advanced interfaces and portals for Airtable
- DocuMint’s automated PDF files & PDF documents for Airtable
- On2Air’s automated backups for Airtable

All of these apps are extremely popular amongst Airtable customers, but depending on usage, they can use up tens of thousands of API calls in a month.

So we really need the ability to see how many API calls we’re using in a month.

[ScottWorld]

On the $20 Teams Plan, there are 4 downgrades that customers should pay attention to:

1. Automation runs have been cut in half to 25,000 automation runs. A workaround for this would be to use Make’s automations for Airtable (which has no limits on automation runs), but even Make might run into Airtable’s #2 downgrade:
2. API calls have been reduced from unlimited to 100,000.
3. Attachment space has been cut in half from 20 GB to 10 GB.
4. Multi-source syncing has been eliminated.

[J_W1]

To add to @ScottWorld 

On the $20 Teams Plan, there are 4+1 downgrades that customers should pay attention to:

5. customizable syncs including the sync API and emailed CSV sync are now premium syncs only available at the new $45 Business plan

[DTL]

So disappointing how Airtable is treating long-time customers, many of whom have devoted significant time and resources to building the community and improving the product. I'm sure they made a business decision and ran a test to see how many plans would be forced to upgrade as a result of the downgrading to these various features. Shame on you Airtable.