An attachment url is dissallowed

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5 - Automation Enthusiast
5 - Automation Enthusiast

Hi all!

I use Documint to generate a pdf of teacher evaluation results. I want to generate the pdf and then attach it to the email sent to the teacher. I keep receiving the error 'an attachment URL is disallowed'. I've read a previous post on this topic and reached out to support.  I don't feel I've fully grasped the issue. What it sounds like to me is I need to delay the automation so that there is time between when the attachment is uploaded and when the email is sent.  I'm unclear as to why the now function is needed as opposed to the dateadd function. Any help would be much appreciated!

  • First Automation: Generates a pdf of evaluation results for teachers. 
  • View conditions: Attachment isempty and end date was 7 days ago 


  • Second automation: Generates an email with the attached evaluation score
  • View conditions: When send Email is today 
  • Send Email field logic: DATEADD({Attachment Created Date},1,'day') //Where attachment created date is the date the documint pdf is created. 




1 Reply 1

Hmm, this one's kind of hard to troubleshoot over the forums.  If you could DM me an invite link to an example version of your base I'd be happy to take a look at it for you!