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Oct 21, 2020 03:38 AM
Hi!
I wanted to ask, if there is an automation for following up on unanswered e-mails?
We are tracking our leads with airtable, and if someone doesn’t respond to our first mail, that we send out an automatic follow up E-Mail?
Looking forward to your help!
Oct 21, 2020 05:19 AM
I would try something like using a combination with LAST_MODIFIED_TIME and/or the fact that a field stays empty. Using a view that shows only those records would give you the opportunity to send follow up mails. Is this any help?