Automated Email Attachment Access for Non-collaborators

[BSPCAM]

I have a automated email that goes out to a group of non-collaborators when a form is filled out.  The emails contain an inserted grid with designated information from that form including any attachments that were submitted.  These attachments are, however, not viewable by the non-collaborators.  Share and sync is turned on.  Is there a setting I am missing?  Is it not possible for non-collaborators to view the attachments?  Is there a workaround that doesn't involve giving the non-collaborators access to the base?

Thanks for the help!

[Kyrstin_Graves · Accepted solution]

Are you using the Attachments section of the Action to select the attachments to send or are you sending them as part of the grid? I've never sent attachments before, but I'd assume they'd have to be set up using the Attachment section of the Action instead of just being in the message portion.