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Automation failing at first step

  • February 3, 2021
  • 1 reply
  • 7 views

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Hi, I’m trying to send out an email when an action takes place but its failing at the first step (ie. inserting the email address).

I suspect that the issue is because I’m pulling the email value in from another Base / Lookup field and it’s not correctly bringing the email over into the automation.

Thanks for any help!

1 reply

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  • Inspiring
  • 326 replies
  • February 4, 2021

No, that’s not it. I have used the email in a lookup from a linked table. Try running your trigger test again to make sure the action test has clean data.

Are you over your number of unique (non-collab) email addresses for the day? That’s actually the first time I’ve ever noticed that warning.