Help

Automations updates existing record when form is submitted

Topic Labels: Automations
328 0
cancel
Showing results for 
Search instead for 
Did you mean: 
Monique_van_der
4 - Data Explorer
4 - Data Explorer

hi all, hoping someone can help me. When I create a new automation for when a form is submitted, I want it to update the states to Requested on the new record it creates.
But after I configure the trigger details and test it, it connects somehow to an existing record, instead of a new one. So whenever someone fills out the form, it updates the same record over and over.

Can someone let me know how to disconnect the form submission from the record? I want it to update the newly entered records instead.
thanks so much!
Screenshot 2022-03-01 at 12.54.33
Screenshot 2022-03-01 at 12.54.45

0 Replies 0