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‎Jul 17, 2024 05:33 AM
So I'm trying to import images in an attachment field. I tried connected my Dropbox account but unfortunately it's not showing all the folders in my Dropbox account. It's only showing the first folder. Is there something I'm missing with permissions maybe?
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‎Dec 28, 2024 08:14 PM
Hello,
It is a common issue with Airtable's Dropbox integration. This behavior can often be linked to how Dropbox permissions are set or how Airtable is pulling data from your account.
Make sure that Airtable has full access to your Dropbox account. Go to your Dropbox account settings under Connected Apps and verify that Airtable is listed and has the necessary permissions. If the integration isn’t fully authorized, disconnect and reconnect your Dropbox account within Airtable to refresh the permissions.
The Dropbox file picker in Airtable also may only display a limited view of folders depending on the file structure. If your desired folders are nested deep within other folders, try moving them closer to the root directory in Dropbox to make them more accessible.
Sometimes, browser cache issues can interfere with integrations. Clear your cache or try accessing Airtable from a different browser to see if this resolves the issue.
If the Dropbox picker doesn’t work as expected, you can manually copy the direct share link for the file from Dropbox and paste it into the attachment field in Airtable. Airtable will fetch and attach the file for you.
I think one of these should help.
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