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Send record with audio. audio not playing when received?

Topic Labels: Base design
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Hi all, i need help with sending a record containing audio files.

I have a lot of records with mp3 or wav files. and when sending everything seams perfect.
But when someone receive the email the audio will never play? is it something I’m doing wrong?
i can see a new browser window open when i click on the audio file in the email. but nothing happens ?

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