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HubSpot integration revoked

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Mickael_Roger
4 - Data Explorer
4 - Data Explorer

Hi,

We've been using HubSpot integration for several weeks now, but in the last days, the integration has been repeatedly interrupted by Airtable, and everytime we reconnect it, it was disconnected again after few hours, and finally permanently revoked (see screenshot attached). We've reach out to HubSpot support but they don't know what is happening since everything is working fine in their end and the integration is disconnected on Airtable's end. Regarding auth token and permissions, we haven't done any change in the last days that might trigger this interruption.

Could you please assist us on how should we proceed here in order to re-run this integration again without facing new interruptions? Thanks in advance!

1 Reply 1
ScottWorld
18 - Pluto
18 - Pluto

These are oAuth problems that have traditionally been caused by Airtable’s non-standard implementation of oAuth refresh tokens.

Airtable has recently made some improvements to their oAuth implementations, but it can still be a shaky experience.

The best way to prevent any of these interruptions from happening in the future is to switch to Make’s HubSpot integrations for Airtable, and here’s the most important thing of all: Be sure to setup your connection to Airtable using a Personal Access Token instead of using oAuth.

p.s. If you have a budget for your project and you’d like to hire an expert Airtable consultant to help you with any of this, please feel free to contact me through my website: Airtable consulting — ScottWorld