Help

Upcoming database upgrades. Airtable functionality will be reduced for ~15 minutes at 06:00 UTC on Feb. 4 / 10:00 pm PT on Feb. 3. Learn more here

Sync number of incidents on Zendesk problem ticket to database column

353 1
cancel
Showing results for 
Search instead for 
Did you mean: 

I’m looking to see if anyone has tried creating a script that can pull the number of incidents associated with a problem ticket on Zendesk to a database column.

We use Zendesk’s problem/incident to track the # of users affected by bugs. Would be great to be able to sync this data to our airtable so the user impact is continuously being updated.

1 Reply 1

Welcome to the community, @Sara_Ma!

Personally, I think the easiest & best way to integrate ZenDesk with Airtable would be to use Integromat, which has robust support for both platforms.

p.s. If you have a budget for this project, and need to hire an expert Airtable consultant to help you integrate ZenDesk with Airtable, feel free to send me a private message! :slightly_smiling_face: