Aug 17, 2020 12:06 PM
Hi,
We have a base that, amongst other things, generates requests and records when the request is completed. To provide feedback on performance, we measure the number of working days it took to complete the task using:
WORKDAY_DIFF({Request Date},{Time Processed})
We can then use a Summary Block to give an average “headline" of the number of working days taken to complete.
We then have then used the following to report the average during the previous month:
IF(DATETIME_FORMAT({Request Date}, “YYYY-MM”) = DATETIME_FORMAT(DATEADD(NOW(), -1, “month”), “YYYY-MM”),WORKDAY_DIFF({Request Date},{Time Processed}),BLANK())
So here, during Aug, it will give the average for July.
How can we have this a little more “live” by reporting the number of days taken to complete over the past 30 days?
Solved! Go to Solution.
Aug 18, 2020 08:49 AM
Use DATETIME_DIFF()
to get the amount of time between two dates.
IF(DATETIME_DIFF(NOW(), {Request Date}, 'days') <= 30, WORKDAY_DIFF({Request Date}, {Time Processed}), BLANK())
Aug 18, 2020 08:49 AM
Use DATETIME_DIFF()
to get the amount of time between two dates.
IF(DATETIME_DIFF(NOW(), {Request Date}, 'days') <= 30, WORKDAY_DIFF({Request Date}, {Time Processed}), BLANK())
Aug 18, 2020 12:26 PM
Perfect @Kamille_Parks - exactly what I needed. Thanks for your help with this.
Aug 18, 2020 01:52 PM
any idea how to figure all days not just working days (7 day week instead of 5) is it just WEEK?
Aug 18, 2020 01:56 PM
@Rebecca_Elam
I think you can just replace the WORKDAY_DIFF
part of @Kamille_Parks’s formula with DATETIME_DIFF
– if I understand your question correctly.
Aug 18, 2020 02:08 PM
That same formula shows how to use DATETIME_DIFF()
, which again, calculates the time between two dates.