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Re: Account Page is a blank white screen

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Carolyn_Cox
4 - Data Explorer
4 - Data Explorer

Hello!

When I got to my account page (https://airtable.com/account) I get a blank white page on the overview page.

How can I fix this? And why is it doing this?
Screen Shot 2021-03-03 at 4.22.57 PM

The other links Referrals and credits, Recent activity work fine.

Thank you in advance for the help!

5 Replies 5

I have the same problem.

Hey @Markus_Edgar, Not sure what happened, but I reloaded the page and it’s working now.

hi Carolyn, same here. Seemed to be a temporary glitch. But it was good to hear I wasn‘t the only one :slightly_smiling_face:

Thanks!

Bob_Clarke
6 - Interface Innovator
6 - Interface Innovator

We are seeing the same issue on one computer in the office today. Except that all AirTable pages are blank except, not just the account page. This is on Windows using Chrome browser. Other machines are fine, only happening on one. Quitting the browser and restarting has the same issue. The status.airtable.com page works on that machine as just about any other website.  Any ideas?

Solved: This is likely something to do with AirTable cookies. We were able to solve the issue by clearing the AirTable cookie/data on Chrome browser. After that, it worked again.