Airtable Support

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5 - Automation Enthusiast
5 - Automation Enthusiast

Does anybody know how to actually get a response from airtable support? I submitted a ticket 10 days ago and got an automated reply saying typical response times are 1-2 business days. I've since followed up and still not heard anything,

Is support usually this poor?

On the off chance anybody from airtable reads this, my reference number is 00714333

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