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Forum Posts

AirTable Billing Screwed My Account Up

Hey all, just trying anything at this point, I have an airtable Team account that was made forever ago, and was grandfathered into the $10/mo plan. I accidentally aded a billable user but then removed them, but the system kept trying to bill for it, ...

Inquiry Regarding Editor Permissions with Viewer Seat Status

Hello Airtable Support Team,I have a question regarding permission settings and billing policies in Airtable.I am currently on the Business Plan.In the workspace settings, a specific user’s seat is set to Viewer.However, I was able to assign Editor p...

ta by 4 - Data Explorer
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  • 1 replies
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'Reconnecting' and 'Saving' Messages

Is anyone else constantly interrupted by 'Reconnecting' and/or 'Saving Changes' messages? This happens on some of my least complex bases with a tiny amount of data in them. It is extremely frustrating, constantly breaks my focus, and causes my work t...

One collaborator, multiple bases

Please solve for me. If I wanted to control which bases a collaborator (individual) has access to and added the individual to each specific base, am I only charged once, since same user?Example, there are 5 bases in ABC workspace, and Bob needs only ...

MattWeber by 5 - Automation Enthusiast
  • 214 Views
  • 1 replies
  • 0 kudos

Account structure for multiple clients

Hello all. I am considering Airtable for a product/portal I need to build. I can't glean from the docs and other info how my setup would be billed or if it is achievable so am looking for some guidance. - I manage a database with data relevant to dif...

TFWEB by 4 - Data Explorer
  • 309 Views
  • 2 replies
  • 0 kudos

Installing desktop app on a mac

Hi everyone,I have a user who downloaded the .dmg from Airtable, but when trying to open nothing happens. the machine meets the system requirements, but the user is unable to even launch t to start the installation. Any ideas?

fwall by 4 - Data Explorer
  • 289 Views
  • 3 replies
  • 1 kudos

Dark Mode Community Update

Hi Airtable!Can you please give the community an update on when dark mode will be implemented in the upcoming New Feature Spotlight on March 8, 2023?Maybe it could fit in the visibility section of the presentation.We're waiting. And we're not recomme...

Understanding how paid plans work amongst a team

Hello, I am trying to understand more about the paid plans, and who exactly on the team needs to pay for plans to access bases that use paid features. We use airtable for our general employee handbook. Although everyone needs to access it, only the a...

gabrielled by 4 - Data Explorer
  • 1782 Views
  • 3 replies
  • 1 kudos

Airtable Support not responding

We have been using the free version of Airtable for awhile and wanted to upgrade our account to paid to allow for more boards. The creator of the account is no longer with our organization and we don't have access to that email address. So when we "r...