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Installing desktop app on a mac

Hi everyone,I have a user who downloaded the .dmg from Airtable, but when trying to open nothing happens. the machine meets the system requirements, but the user is unable to even launch t to start the installation. Any ideas?

fwall by 4 - Data Explorer
  • 186 Views
  • 3 replies
  • 1 kudos

Dark Mode Community Update

Hi Airtable!Can you please give the community an update on when dark mode will be implemented in the upcoming New Feature Spotlight on March 8, 2023?Maybe it could fit in the visibility section of the presentation.We're waiting. And we're not recomme...

Understanding how paid plans work amongst a team

Hello, I am trying to understand more about the paid plans, and who exactly on the team needs to pay for plans to access bases that use paid features. We use airtable for our general employee handbook. Although everyone needs to access it, only the a...

gabrielled by 4 - Data Explorer
  • 1539 Views
  • 3 replies
  • 1 kudos

Airtable Support not responding

We have been using the free version of Airtable for awhile and wanted to upgrade our account to paid to allow for more boards. The creator of the account is no longer with our organization and we don't have access to that email address. So when we "r...

Resolved! Are Commenters Billable Users?

When I go to upgrade to the new Teams plan, it says I have 14 billable users (and tries to charge me for such), but 9 of our users are only commenters.The Pricing page FAQ says, "No charges will apply for read-only collaborators, commenters, or peopl...

Viewing and removing old enterprise account users

I have recently started with a new organisation as an Airtable Admin for their Enterprise account, and have just recently validated the domain and am now trying to manage user accounts and permissions more effectively including good procedure for dea...

Reporting a bug: changing binary Form settings

Whenever I attempt to edit some of the binary settings of one of my forms (e.g. the option to "redirect to URL" upon form submission), I get redirected to create a new base. I think this is a bug, but when I chat with the help bot it tells me to "sen...

kate2 by 4 - Data Explorer
  • 215 Views
  • 2 replies
  • 0 kudos

Billing issues after downgrading from Business to Team plan

Hello everyone,I want to share a frustrating experience I had with Airtable’s billing practices to warn others who might find themselves in a similar situation.The IssueI recently downgraded our workspace from the Business plan to the Team plan. Howe...

Rutger by 6 - Interface Innovator
  • 486 Views
  • 1 replies
  • 2 kudos

Row Limit for Tables in Enterprise Accounts

Hi all together!I work with an organization with an airtable enterprise account and we are currently having the problem, that a table is limited to 10.000 rows (can this be?).My question is, if there is any limit for rows in a table for airtable ente...

enpal by 4 - Data Explorer
  • 389 Views
  • 2 replies
  • 0 kudos