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transfer personal credits to workspace

Hi, I have an issue with transferring personal credits to my workspace. I just updated my plan to a business one, and now I want to transfer all my personal credits, but it doesn't work. I already resublmitted my card details, still no success. Pleas...

Convert an existing Project to a Task?

Is there a way to convert an existing Project to a Task? We are cleaning up/re-organizing our system. There are 4-5 existing active Projects (with notes, dates, details) all for the same client... these should really be Tasks under a single Project. ...

cksteiner by 4 - Data Explorer
  • 48 Views
  • 0 replies
  • 0 kudos

Teams vs. Free AT

I need to upgrade to Teams, but don't have time right now to  re-train myself and others if necessary.  What are the major differences between the two products?  Will the bases look and act the same in Teams as it did in the free product?

Carolyn by 4 - Data Explorer
  • 70 Views
  • 1 replies
  • 0 kudos

Resolved! Workspace and bases on free plan instead of team plan

I'm new to my company and there are a lot of existing bases set up that I have access to where I can use the Gantt chart feature and other features on the Team Plan. When I go to make my own base, mine are on the free plan. I'm a paid user, so is the...

Billing - Refund Process

I'm not impressed with the refund process, and would like this issue to be addressed by staff. I know the forum is mainly users, but there is no phone number by which to reach staff. I was prompted by the automatic reply I received after emailing Air...

Dark Mode Community Update

Hi Airtable!Can you please give the community an update on when dark mode will be implemented in the upcoming New Feature Spotlight on March 8, 2023?Maybe it could fit in the visibility section of the presentation.We're waiting. And we're not recomme...

Can't open new windows on Mac App

I use the Mac Os App and I'm used to have several windows for several bases/interfaces open at the same time but, for a few days now, I can't do it anymore. The option in the "File" menu of the app is unavailable and I have no idea why. I tried to un...

Account de-activated with no warning or explanation!

I have had a personal account for years and use it regularly to catalogue a high quantity highly importnat personal information. I opened the app yesterday and the login details no longer work, suddenlty returning the message that my email isn't asso...

obm by 4 - Data Explorer
  • 330 Views
  • 3 replies
  • 0 kudos

Splitting one Cell into several rows

Hello, I am working on a database where someone may have to created multiple items and instead of having a bunch of columns I was wonder if it is possible to split the items from one cell into another row.For example. I have a request from a team to ...

Screenshot 2023-02-06 at 2.16.20 PM.png
kcrouch by 4 - Data Explorer
  • 831 Views
  • 4 replies
  • 5 kudos

Add multiple records into one field/entry?

Greetings! I am trying to figure out the best way to add dates/times of different candidates spoken to for interviews. Ideally, I would like to have one project line entered and then be able to click on the project to see which candidates were interv...

Amanda13 by 4 - Data Explorer
  • 190 Views
  • 3 replies
  • 1 kudos

"New Window" not showing in the MacOS App

Hi, we are working with the MacOS App. Since a couple of weeks there is no option to open a new window (or CMD+N)I already re-installed the app and also deleted the cache. Thank you!

Chen3000 by 4 - Data Explorer
  • 84 Views
  • 0 replies
  • 1 kudos

Airtable Support Isn't Responding

I reached out to Airtable's support 10 business days ago regarding a significant billing issue (upgrading the incorrect workspace to a yearly plan) and then followed up at the 5-day mark with an additional message. Outside of an automated email stati...

SStrosko by 4 - Data Explorer
  • 226 Views
  • 3 replies
  • 3 kudos

Billing Question - Upgrading to Business Plan

So I have still not heard back from Customer Support with my question regarding upgrading to a Business Plan. It's quite frustrating as it's an honest question on how to transition to the Business Plan from the Pro Plan. I have a client that just pai...

Resolved! Automation Email - inserted grid - date order issue

Hi Aweome Airtable Community. Please could you help me understand what I am doing wrong or enlighten me as to why this is happening?I have attached a sample of the Automated email that is sent to our client with a copy of all their appointment in a g...

Terri_Martin by 5 - Automation Enthusiast
Solved
  • 176 Views
  • 2 replies
  • 1 kudos

Owner Permissions not working

Hello,I changed my colleagues permissions to owner like me and they still cannot delete records.  I am able to execute all tasks as as an owner but this is greyed out for them. Help!

amiller by 4 - Data Explorer
  • 123 Views
  • 1 replies
  • 0 kudos

Resolved! Too many records for base

I have an airtable base with member data, including a table with basic member data and another table with scheduling selections each member makes that I then use a look up to connect. With over 50K schedule requests, I've been "over" the record limit...