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Trying to get in contact with the sales team

Has anyone successfully engaged with the Airtable sales team via email? I have submitted the "Contact Sales" form about 5 times over the last month or so, here: https://airtable.com/contact-sales?ref=htcs.prd&_gl=1*1555h4p*_ga*MTkwODg1MjkwLjE2NjY5Njk...

kate1 by 5 - Automation Enthusiast
  • 561 Views
  • 3 replies
  • 3 kudos

Error: Cannot edit/create any fields

As of today I cannot edit or create and fields in my Airtables. When I try and save edits, it loads for about ten seconds and then gives me an error and tells me to refresh. If I create a new field it looks fine for about ten seconds and then it forc...

tna by 4 - Data Explorer
  • 200 Views
  • 2 replies
  • 0 kudos

Invoice understanding

Hello, I do not know why in an invoice there is so many lines with remaining time and unused time. What it is?I have a team account with just me as editor and some other user who are just in read only. Someone car help me please? sorry for my english...

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lbda60 by 4 - Data Explorer
  • 124 Views
  • 0 replies
  • 0 kudos

Airtable account / SSO and invites

Hi,When we originally set up our Airtable SSO integration, it was set to match against the user primary identifier (we call it a netid) instead of using the email field. Let's say my netid is d39562b. When I log in with SSO, my account email address ...

Resolved! Refund/Cancel Billing

Hi, I am constantly recieving an annual team plan billing to my credit card from you guys. Which is unlucky 'cause I'm broke and there's no money left in my card. I've downgraded to free plans. Could you kindly take back the billing? Many thanks.

Chenglong by 4 - Data Explorer
Solved
  • 161 Views
  • 1 replies
  • 0 kudos

Non-Admin user can only edit his records

Hello, On my Database  I have a table called "inventory".On my work spase i have two users, me as an admin and the second as an Editor user only.In the Inventory table i want that the second user will be able to create his own records and edit them, ...

tombon101 by 5 - Automation Enthusiast
  • 294 Views
  • 2 replies
  • 1 kudos

Not able to upgrade from Free to Team License - Billing error

Hi ,I'm based out of india and using Visa Card to upgrade from Free to Team License. I tried few times but I'm getting below error everytime "We were unable to upgrade you at this time. Please refresh the page and try again.".   I tried to refresh an...

amitkaul by 4 - Data Explorer
  • 648 Views
  • 7 replies
  • 0 kudos

handing app over to client for billing

So I created an airtable app and now I want to hand it over to my client so he can do the subscription himself.Am I right in thinking the only way to do this is:create a new workspaceMake him the owner of the workspacemove the base and interface into...