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‎Jan 02, 2025 12:00 PM
Hey all, just trying anything at this point, I have an airtable Team account that was made forever ago, and was grandfathered into the $10/mo plan. I accidentally aded a billable user but then removed them, but the system kept trying to bill for it, and not my account is cancelled, along with the money I have already paid, and the $10/mo plan I had.
I have emailed half a dozen times now over a month and no response, and my account is going to get shut down.
Anyone here that can help?
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‎Jan 03, 2025 09:27 AM
Hey @Just_Another_Gu thanks for reaching out about this, our Support team will be reaching out to you shortly.
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