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AirTable Billing Screwed My Account Up

  • January 2, 2025
  • 1 reply
  • 0 views

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Hey all, just trying anything at this point, I have an airtable Team account that was made forever ago, and was grandfathered into the $10/mo plan. I accidentally aded a billable user but then removed them, but the system kept trying to bill for it, and not my account is cancelled, along with the money I have already paid, and the $10/mo plan I had.

I have emailed half a dozen times now over a month and no response, and my account is going to get shut down.

Anyone here that can help?

1 reply

MaddieJ
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  • Community Manager
  • 140 replies
  • January 3, 2025

Hey @Just_Another_Gu thanks for reaching out about this, our Support team will be reaching out to you shortly.


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