Other Questions

Hello,I signed up for Airtable under an offer advertising the first month at no cost (€0).However, today, October 9, 2026, I received an invoice for $28.80 for my workspace “My First Workspace”.I do not understand why I have been charged when I understood that my first month would be free.Could you please explain this charge, review the promotional offer associated with my subscription, and arrange a full refund of $28.80?I would also appreciate confirmation that no further unexpected charges will occur.Thank you for your prompt assistance.Best regards

I'm curious how other people organize information when working on a project that involves lots of different technical resources.For example, with a retro gaming or emulation project, you may need to keep track of emulator information, compatibility notes, configuration settings, game information, troubleshooting solutions, and other reference material. After collecting a lot of information, it can become difficult to remember where everything is.I've been looking at different ways to keep these resources organized so I can quickly find useful information later. Airtable seems interesting for this because information can be grouped and filtered instead of just being kept in a long list of bookmarks.One example of the type of technical reference I keep coming back to is:https://ps2biosonline.com/I'd be interested to hear how other Airtable users organize research or reference material for their own projects. Do you use separate tables, tags, linked records, or another system?

Hello,We utilize Airtable to organize our service center jobs within a university setting. One issue we continually run into is there is no way for us to share the job status, or any updates to the record status, with the submitters once it is in our Airtable instance, short of sending emails. Airtable Portals does not work well for our needs, as we have 100s, if not 1000s, of unique job submitters yearly. Some submitters have only one job come through our system, others have dozens. What I would love is a way for submitters to see a job ‘ticket’ where they can view any updates to their job status - what the current ETA is, if it is still under review or actively being processed, etc. They don’t need to be able to interact, just view selected data under the record. We have a budget I could utilize to pay for an extension, but paying per ‘submitter’ doesn’t makes sense given we have so many unique, one-time submitters. Any thoughts on the best options given our use case? Thank you!

Hello! Is there a setting you can do on AT so that videos buffer when trying to watch them on the app? Rather than piecemeal as you watch them. It makes watching videos in AT pretty painful.  You have to let the video basically stutter and buffer. There's no way to let the whole video buffer and then watch it

Hi guys, I am on the business plan of airtable and it shows that i can add 125,000 records in airtable.But when i try to upload the cvs file containing 95k records, it shows me only 45k.I tried to divide it into chunks and add it but still nothing, deleted the base and tried again, still nothing.Whatever i do, it shows me 45k records only.

Hello,I linked Table A.field5 to Table B. Table B contains several fields: field1, field2, field3, etc.I changed Table B.field3 to make it the primary field and hid all the other fields. Unfortunately, in the dropdown menu for Table A.field5, all the fields from Table B still appear.I also tried creating a view, but I get the same result.My question is: is it possible to limit which fields from Table B are displayed in the dropdown?Thank you for your help ( i am a beginner)

My goal is to set up Airtable for other people to use.Not all of these people will have the same information in their tables They’re not tech savvy, so I’d like to be able to set up a table for them on my account, and allow them to access and alter the data of their own table via a client portal. If in the future they’d like to move everything to their own Airtable account, I’d like to be able to export the table somehow.I looked online for tutorials about client portals, but they seem to focus on filtering the same types of information for different clients to see. That won’t work for me, because the purpose of each table is different.For example, Person A needs an Airtable database of employees. Person B needs a database of equipment. Person A doesn’t have equipment and Person B doesn’t have employees. I need both persons to be able to access their tables and add/remove information as needed.Is there a way to accomplish this? Thanks in advance!

Anyone heading to Airspace London next month?  I’m looking forward to meeting those that can make it.  If last year is anything to go by then it should be a good event!

Members of my team are getting “Airtable: SERVER_ERROR:Server encountered an error while processing your request.” while processing a form that has worked for months. The form works fine for me.  

Hi all! I work in Adtech and I'm finishing an MBA with a concentration in AI at Warwick. For my dissertation, I’m researching what happens when citizen developers use AI to build workplace automations and applications! My goal is to publish research that helps democratize lowcode/no code in workplaces by giving more detail on where it works and where users need support. Was thinking this community may be similarly passionate about this mission!I’m looking for research participants to do a 60-minute session: you build a small tool with Replit in a sandbox environment while I record and ask questions. No prep, nothing to study, no coding knowledge needed. Fits you if your day job isn't technical (marketing, ops, HR, finance, etc) and you don't write code for work. No payment, unfortunately as university rules don't allow it. You keep whatever you build, and I'll send the findings to anyone who takes part!If you’re interested, please complete the screener here to see if you qualify, takes

Hello,I’m intersted in the Portals add on, however I can justify the expense of $150/month for 15 users.  I don’t need 15 users currently, I will hopefully eventually scale to that amount +. For now I just need 5 tops.  Please consider changing the minimum user requirement.

We use Airtable embeds to recognize our volunteers, this results in us having ~14 embed tables on one webpage (we are currently doing a lot of testing, so they might not all be there but usually they are under each department): https://neuromatch.io/our-people/ Recently, we’ve built a new website and the embeds have been causing issues with the page they are on (previously, we did not have this issue due to the way the content was loaded in a different wordpress template).  The embeds are very large compared to other website elements, and we found that even when we removed photos from the cards the size of the embed itself stayed the same.  Is there a way to reduce the loading size of the embeds? 

Hi, I need help! For my project, I want to email volunteers—selecting specific groups associated with each project (i had de volunteers and the project in airtable allready) and receive their replies in the same place. What is the best way to manage this in Airtable while keeping costs and complexity low?

Hi, I’m trying to set up data backups/redundancies in case of emergencies. I already regularly download CSVs of my base, but want to find a good way to back up my base structure. Is there a way to duplicate a base to an external workspace? Would like to have formulas/fields backed up somewhere in case we lose access to our account.

I’m having an issue getting a hold of sales/support. I’m on a team account right now but was planning to possibly upgrade to incorporate Airtable fully into my business but I can’t seem to get a hold of anyone real. I’ve emailed the sales department twice and I get confirmation emails from what I thought was a real person but I’m assuming it’s AI because they never respond once I email back my availability for a call. I’ve also tried the support chat function but it seems like that button does nothing for me.  

Over the last 5 or more years, I’ve entered many thousands of records in our airtable, which I use to manage our small business services.  Hundreds of entries a week, and I’ve always used a spreadsheet style page to do this.  Then I can hit shift+enter, create new record, start typing to find customer, hit enter then tab to next field and do the same for product/service.  This is using a field type that links to other tables for customers and products/services. Today, I go to do this and something changed that makes this same method seemingly impossible.  It’s like each of the fields is now a separate entity that when you enter it, any tabbing or arrow keys just change position on things within the same cell. Now to do the exact same thing I’ve been doing for years, I have to ‘Shift+Enter’ to create a new record, then hit esc to deactivate the cell, then use arrow keys to get back to the start, then navigate to the first cell and hit enter to activate it, press tab until the search + i

Hi everyone!I run a small agency and we are trying to set up an Airtable base to track all of our company's legal compliance documents, FBR tax filings, and incorporation certificates across different regions (specifically South Asia / Pakistan).Right now, we are using a free portal we built for our local market secp portal   to actually calculate our local taxes and generate the required SECP (company registration) documents. But I want to organize all that data and the generated PDFs into an Airtable base to keep a timeline of all our renewals and tax deadlines.Does anyone have a good template or base structure for tracking recurring legal/tax deadlines? How do you guys manage uploading and organizing official incorporation documents in Airtable?Thanks in advance for any tips!

I logged into Airtable today to find a large number of fields in one base broken. When I traced back the issue throughout multiple fields, I found 7 with an Airtable alert saying “Additionally, some conditions are no longer valid. Clear invalid conditions."  When I clicked on Clear invalid conditions, the grayed out dates on the filters became black but nothing changed (see attached image). It DID fix the broken field issues, but I’m just wondering how that happened. Was it an Airtable update issue? Thanks!   

Washington County was established in 1777 and the county seat, Jonesborough, was established in 1779; the oldest county and town in Tennessee.  We have over a 1,000 family folders and over 400 local history folders along with books, microfilm, maps, etc. in the library genealogy collection.  We are building a searchable database on these family folders and local history folders. In this data base, we also set up through ‘extensions’ a search engine.We want to share this database with family researchers.  But we would like to share with them a “read only” database that is searchable.  This is our problem.  How can we set up a “read only” database that researchers could use?  We do not want to put this database on the internet.  Is there a way that we can set up a searchable database that is only ‘read only?’ 

I have been attempting to get information on an enterprise account, and all I am getting is automated responses with nothing related to the question I have. Is there a trick to get a sales rep to reach out?

when I quit airtable app for mac the window goes blank (white) and hangs; I have to do a force quit to quit the app.  this happens every time.  this behavior began since I updated the app.Airtable app ver 1.7.0OS ver 26.6.1 Other functionality in the app is fine.  It just won’t shut down when I quit.  Any suggestions?

Hi everyone, I run a content site called Crab Guide, it has grown to 90+ published pages but not all of them are indexed by Google yet, and I have been tracking this manually in a spreadsheet which is getting messy (columns for publish date, index status, clicks, and which pages still need internal links).I want to move this to Airtable and set it up properly, maybe with a view just for "needs attention" pages. Would a single table with status fields work fine, or does something like this usually need linked tables (like a separate table for keywords or backlink tracking)? Curious how people managing larger content sites structure this kind of tracker.Thanks!

I'm building an Airtable base for my Nintendo gaming website, which focuses on Tomodachi Life and Nintendo 3DS content.I'd like to organize:Game guides Characters & personalities Articles News SEO keywords Publishing status Content ideasI'm wondering what the best database structure would be. Should I keep everything in one table with linked records, or create separate tables for games, articles, keywords, and categories?If you've used Airtable to manage a gaming website or content project, I'd love to see how you've structured your base.Thanks in advance for any suggestions!

Hi there, I found multiple posts in the community and other blogs that say I can capture submitter IP address in Fillout. It is crucial to my workflow, but I now can’t find this feature? Any help or workaround would be greatly appreciated as it is mission critical!

Hello,I’m running into an issue with sending emails from Airtable and wanted to see if anyone has experienced something similar.We are manually sending records (not via automation), and one of our users is getting the following error:“This row could not be sent because you have exceeded the number of times you can send emails. Please try again later.”What’s confusing is: Other users in the same base are still able to send emails without any issues Only this one user is blocked We are all using the same setup and process We initially thought it was a general rate limit, but since others can still send, it seems like it might be a user-specific limit or throttle.Has anyone seen this before? Is there a per-user sending limit in addition to the base/workspace limit? How long does this cooldown typically last? Any way to prevent this from happening when multiple users are sending records? Any insights or workarounds would be really helpful.Thanks in advance!