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Automated email about "overdue" people on the waiting list

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Hi guys,
I am playing around with Airtable to see whether this could help our small eating disorders clinic (and me as the manager!) make us more efficient to see people and communicate with them. I have worked out how to send an email to myself automatically once someone has been waiting for more than 60 days, but I have not yet worked out how to include their name and/or email address in the automatic email to me so I can then get in touch with them. (Or how to send an automatic email to them directly?). I would really appreciate your input a lot.
Thanks heaps,

3 Replies 3

Welcome to the community, @Kathrin_Kuebler!

In your automation’s email body, you can click the blue & white plus sign to add in values from the record which triggered the automation.


Too easy!! Thanks so much!!