Help

Upcoming database upgrades. Airtable functionality will be reduced for ~15 minutes at 06:00 UTC on Feb. 4 / 10:00 pm PT on Feb. 3. Learn more here

Base to Base Sync is broken - anyone else?

Topic Labels: Sync
Solved
Jump to Solution
97 1
cancel
Showing results for 
Search instead for 
Did you mean: 

Yesterday I noticed that several of my base to base sync's are broken.
In every instance the source base has a main table, with a sharable view.
That view is sync'd to other bases in the workspace.
Nothing has changed in the original source base to 'break' the sync.
All the locations where the original base syncs out to have filters so only pertinent information is pulled across.

I get the error "Unable to sync this source. Unable to sync new data" in all the bases that the source syncs to.

I did find one other older post in here with something similar,  and tried those help steps that were listed, but they didn't solve the issue.

I reached out to AT's live chat yesterday, and was told they couldn't help via chat.
I also have a support email out, and am waiting on their response.

I just thought I would ask the broader group if anyone had similar issues - appreciate any insights!


1 Solution

Accepted Solutions

Just an update for those curious that AT support responded and simply stated:
Earlier today our engineers identified a bug that was causing some Airtable syncs to fail.
We're happy to share that we have developed a fix which is now live on production.
Your syncs should now be working.

So there you go.

See Solution in Thread

1 Reply 1

Just an update for those curious that AT support responded and simply stated:
Earlier today our engineers identified a bug that was causing some Airtable syncs to fail.
We're happy to share that we have developed a fix which is now live on production.
Your syncs should now be working.

So there you go.