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Nov 20, 2022 12:49 AM
I’ve been trying to join in with my new colleagues but can’t accept their invitations. I get this message when I click the link to “accept invite” from the invitation email I received from Airtable:
“Sorry, we were unable to accept the invite.”
How can I solve this problem?
Thank you in advance!
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Nov 20, 2022 02:26 AM
Hm, I vaguely recall having facing something similar before and it was due to the Base being part of a Workspace that had some Enterprise specific security things in it?
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Nov 20, 2022 04:38 AM
Yeah, could be a security setting in the Enterprise Admin panel, or they might have reached the maximum number of users that they are allowed to invite — which will also be listed in the Enterprise Admin panel.
If it’s none of those, then you’ll want to open a support ticket with support@airtable.com, and report back here with what they say.
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