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Cannot Invite collaborator, throwing up wierd email

  • March 18, 2020
  • 1 reply
  • 53 views

Hi. We have no issues until now. I sent an invite to a collaborator , part of our organisation. She accepted the invite and it said she did not have access. it asked her to verify her account with a similar but not correct email address. We tried inviting by the proper email, and by link several times, but it still wont allow her access. its seems to be a bug. Any advice?

1 reply

Mohamed_Swella1
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Hi @Barbara_Fougere,

Welcome to Airtable Community !

Does this mean you entered a wrong email the first time?

What is the email address you are using? Is it a work email ? Maybe the invite link is protected with @Domain (see attached screenshot).

BR,
Mo