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Nov 25, 2020 08:40 AM
I have uploaded images as attachments to about 250 records in a base. Each one uploads without issue and I’m able to see the preview in grid view and the full image in gallery view. I checked each attachment as it was uploaded.
The problem is after the fact: now, about 25% of them are coming up as empty jpg icons in both views. When I attempt to open the image within an individual record, the same thing happens - a white box with the jpg icon and the file name.
Any insight? I’ve tried refreshing the base, but to no avail…
Solved! Go to Solution.
Jan 04, 2024 03:17 PM
Jan 04, 2024 08:04 PM
Hi! My airtable image also disappearing! Help! I have deadline next week!!!
Jan 04, 2024 09:15 PM
Some images are disappeared. Before they were ok
Jan 05, 2024 11:22 AM
Check your base again. I received an email that it was a bug on Airtable's side that has now been fixed. We can see our images now. Can you?
Apr 08, 2024 08:32 AM - edited Apr 09, 2024 08:31 AM
Approaching 4 years after OP.
For an iOS/iPadOS side or resurge of apparently the very same problem, but now in Airtable's app environment for iPhone and iPad ( assuming Nikki G. was talking Windows ), these days in April 2024, or more precisely since about start of this month :::
3. On iPhone and iPad ( i[Pad]OS ), newly attached pictures fail since April 2, 2024 [AShAP]
#2g. Disappearing New Picture Attachments in Airtable on iPhone & iPad (i[Pad]OS) since 2024.04.02
1. Very Strange : on iPhone/iPad, new Picture Attachments ~disappear~ ; e.g. BigBen – July 2023
I don't think I'm dreaming or imagining or "inventing" a basic malfunction here. It's a case of "Now you see me – now you don't."
I'm seriously surprised to consistently find "AirTable Service Status : All Systems Operational ; No incidents reported" at status.airtable.com
Aug 21, 2024 02:02 AM - edited Aug 21, 2024 06:46 AM
Working with attachments through API I found a workaround for previews disappearing:
1) when image is attached - it shows the thumbnail
2) when field content re-inserted through API as array of attachment object ids thumbnails disappear.
[
{id: 'attPsfHjSnKyaun56',
url: ...
// and so on
},
...
]
Workaround: during re-insert attachments back do not use full Airtable.Attachment object, take just URL and file name from it.
[
{ url: initialAttachment.url,
filename: initialAttachment.filename // or arbitrary filename will be given
},
...
]
If Airtable has just URL it repopulates attachment field thinking that it is a new attachment and re-makes thumbnails. I hope there is better solution or someone fixes the bug.