Hi @Ben_Hong
I had initially started on a base to do this very thing a while back.
At my day job, I head up Customer Success for a small SaaS company and we never really found the ‘right’ solution in all the purpose built tools out there.
Not sure what other tools you guys currently use but I was looking to try and integrate the data from our different systems (Pipedrive, Intercom) into Airtable to help inform my team as to what their next steps should be.
I got distracted and moved on to other things. But if you’re interested would be happy to talk with you and share what I had so far. Just drop me a direct message.
