Email notifications not working

[Derek_Carl]

I can’t seem to get email notifications to work in Airtable. I have a collaborator field, with the option clicked on that says “Notify collaborators when they’re added.” I’ve also checked my notification settings and email notifications are enabled. This is not working for my account or any of my co-worker’s accounts. Any thoughts? Thanks!

[ScottWorld]

What email notifications are you not receiving? You will only get notifications of comments that are made within the activity panel of a record that you were added to (or mentioned within).

[Derek_Carl]

I would like to get a notification whenever I’m added to the collaborator field. I thought that’s what “notify collaborators when they’re added” meant. Is that not correct?

[ScottWorld]

That should be correct. There are some nuances to this, though — for example, you won’t get notified if you add yourself. There are some other nuances listed on this page:

Airtable Support

Collaborator field type

The collaborator field allows you to select one or more names from an automatically generated dropdown list of all the collaborators (both workspace collaborators and base collaborators) with whom ...