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Email reply to card/record?

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Robert_Andrews
6 - Interface Innovator
6 - Interface Innovator

Does Airtable work like some similar services, wherein a collaborator could reply to a record thread by using his email, rather than by going to Airtable and opening up the record card?

3 Replies 3
Sarah_Filipiak
5 - Automation Enthusiast
5 - Automation Enthusiast

Yes, reply via email is a must for us to use this tool in a more collaborative way.

Don_Schueler
4 - Data Explorer
4 - Data Explorer

This is a MUST for creating a collaborative flow with customers or incident reporting. This is something Zendesk and ZOHO do out of the box. This is about the ONLY thing I feel is critically missing in Airtable…PLEASE finish it off!

bthoma
5 - Automation Enthusiast
5 - Automation Enthusiast

Should this be in “Product Suggestions”? Has anyone found a similar conversation there, so Airtable sees it as such?