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Embedded form slows down my web page

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Temima
5 - Automation Enthusiast
5 - Automation Enthusiast

I have a form embedded on a wordpress/elementor page, and it is loading extremely slow. On some devices it takes up to 15 seconds to load. This is impacting my conversions.

I already reached out to support, but while I wait for them to get back to me, has anyone dealt with this and found a solution? 

9 Replies 9
ScottWorld
18 - Pluto
18 - Pluto

I have not seen this with my embedded forms, so be sure to post back here with what Airtable Support tells you.

In the meantime, while you’re waiting for a reply, you may want to try to embedding forms from another source, such as Fillout’s advanced forms for Airtable or JotForm. (JotForm doesn’t offer full integration with Airtable, so you’ll likely want to use Make’s JotForm integrations with Make’s Airtable integrations.)

Both of these apps are 100% free. These apps would also help you rule out if the problem is on your end or if the problem is on Airtable’s end.

Fillout is the superior solution for Airtable. Fillout is the most advanced form software for Airtable, and it integrates directly with Airtable.

Fillout is 100% free and offers hundreds of features that Airtable’s native forms don’t offer, including the ability to update Airtable records from a form, display Airtable lookup fields & Airtable rollup fields & Airtable attachments & formulas on forms, dynamically & conditionally filter linked record fields by any values that you would like, perform math or other live calculations on your forms, accept payments on forms, create multi-page forms with conditional paths, create new linked records on a form, display as many fields as you want to see in a linked record selection list (including attachments), connect a single form to dozens of external apps simultaneously, limit the number of linked records that can be chosen, set advanced field validations & limitations, upload an unlimited amount of attachments simultaneously, add CAPTCHAs to your form, add choice matrixes to your forms, direct integration with hundreds of apps like Calendly & Google Maps on your forms, and so much more.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld 

Temima
5 - Automation Enthusiast
5 - Automation Enthusiast

Thanks for your reply. Are your forms created in the old "view" builder or the new forms interface? I'm using the interface and I wonder if that's the problem.

I'm familiar with both fillout and jotform (which I believe does have a direct Airtable integration) and they are great tools, but I want to keep my tech stack simple on this project. 

ScottWorld
18 - Pluto
18 - Pluto

No delays on my end with either embedded interface forms or embedded form views. Actually, there is about a one-second delay with the embedded interface forms.

Late 2023 update: I just checked, and it looks like JotForm has updated their Airtable integration to work again. They were probably thrown off by Airtable’s surprise deadline of June 2023 when Airtable stopped issuing new API keys, because JotForm was unable to work with new Airtable integrations from June 2023 onwards. Looks like they have addressed that issue now.

However, Jotform’s Airtable integrations are still weak compared to Make’s JotForm integrations, because JotForm doesn’t  natively support all Airtable field types, nor do they offer any additional logic in their integrations.

In 2023 and 2024, Fillout has really taken the lead in form software at this point, though, so I would highly recommend using Fillout for your Airtable form software.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld 

fiyi
4 - Data Explorer
4 - Data Explorer

Did you resolve this? I have the same problem, the form takes too long to load. Thank you. 

Temima
5 - Automation Enthusiast
5 - Automation Enthusiast

No, unfortunately I did not resolve it and support wasn't able to help. 

It may be a problem with my website's hosting, but in the end I did switch to a Fillout form instead. Now it takes about 3 seconds to load, instead of 10.

fiyi
4 - Data Explorer
4 - Data Explorer

I see.. Thank you for responding, I may go down the Fillout form route as well. cheers. 

FrancoisG
4 - Data Explorer
4 - Data Explorer

I have the exact same problem. The embedded forms are extremely slow to load...

And, as there are questions about this on the community since 2021, it seems that this issue has not been looked into by the Airtable team 😞

I think that I will just put a button on the page linking to the actual Airtable interface.

I have many clients who are using Airtable’s embedded forms without any delays, so if you’re experiencing delays, be sure to open a support ticket with support@airtable.com so they can look into your particular situation.

In the meantime, as mentioned above, you can embed Fillout’s Airtable forms for free.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

FrancoisG
4 - Data Explorer
4 - Data Explorer

Thanks for your reply. Although I am not sure this is a particular situation given the number of posts about this on the Community (and you've answered most of them 😉 ). I will ask the support and see if they can do something about it.