Forgot new password

[Phuc_Nguyen]

I don’t remember my new password.
I have the old password.
I didn’t register via email because contains special characters " _ ".

How can I log in again?

Thanks

[Phuc_Nguyen]

@Alex.Wolfe please help me!

[kuovonne · Accepted solution]

I’m surprised that you could register for an account without an email address. In any case, this is a community forum and members cannot access account information. I recommend you email support@airtable.com.

[Alex_Wolfe1]

Hi Phuc, I just found your support ticket on our side, and it sounds like you were able to get back into your account — glad to hear that!

As Kuovonne mentioned, the best way to reach us for account-related inquiries like this is to email support@airtable.com

Cheers~