How can Airtable be used for customized notification systems?

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6 - Interface Innovator
6 - Interface Innovator

Right now we have some records/projects that have been sitting for awhile because we are waiting on other people to respond. We need to create some sort of Slack notification system to ensure we, and the others, are staying on top of these, figuring in different outreaches and time lapses. How can airtable be used for this purpose? If others have similar circumstances, how have you used Airtable to manage this aspect of your business? Thanks!

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Hi @Aysia_Saylor - it sounds like Airtable’s automations could be what you are after here. You can fire an automation when a record has a certain conditions, e.g. “status is not complete and created date is more than 7 days”. When this happens you can action a message in Slack:

Screenshot 2021-03-20 at 07.48.47

Thank you! I set up an automation, but the Slack message doesn’t share the name of the record it applies to. Is there a way to customize the notifications to automatically include this name? Thanks!

Hi @Aysia_Saylor - yes you should be able to send any combination of fields from the record in the Slack message. The message is just a big text box where you can put a combination of static texts or dynamic values from the record:

Screenshot 2021-03-23 at 21.29.56

Use the “+” button to add fields from the record to your message

Got it, thanks! I will give that a shot