I created an account to accept an invitation to a workspace, but the workspace isn't showing up

[Bekki_Huelsman]

My boss sent me an Airtable invitation to my email so that I could make edits in our company’s workspace. I created an account with the email the invitation was sent to so I could accept the invitation, but every time I click the invitation link it brings me back to my blank default workspace. How do I add my company’s workspace to my account if not through the invitation link? Is this something I can do from my end, or does my boss need to do something?

[ScottWorld]

Welcome to the community, @Bekki_Huelsman!

Are you logged into Airtable with the exact same email address that he sent the invite link to?

[Sarah_Birdwell]

I have the same issue and yes I’m logged into Airtable with the exact same email address the invite link was sent to. What do we do?

[ScottWorld]

It’s possible that the invitation was withdrawn. If not, I would contact Airtable Support at support@airtable.com so they can look into this issue for you.