Linking records via barcode scanner abruptly stopped working

Topic Labels: Workflow Design
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5 - Automation Enthusiast
5 - Automation Enthusiast

Hi folks,

We've been linking records with a barcode scanner for several years and it abruptly stopped working as of last week. I haven't checked the scanner settings in a long time, but my recollection is that in essence the scanner reads out a string and does a carriage return to simulate hitting enter. We scan into linked fields, which have records matching the string names. If I copy a failed scan result out into a text file I can paste it back in and the same thing happens. If I open the "search" option in the link field and paste the result, it does pull up a matching link that I can select and then it works correctly. 

I suspect something changed about Airtable's behavior, as we had no problem with this before. Anybody have advice on how to address this? I will try to change the barcode scanner to not do the carriage return, as hopefully that will let us do the link match manually. That will certainly slow down our workflow though.




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