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Mobile App performance issues - blank views

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We have an order management system that provides drivers their order delivery information in custom views. We have around 20,000 records in the Base now and unfortunately multiple drivers simply get a blank screen when they select their views. We’ve cut down the data set already and need to find a way to either get the app to work or to export views to something more reliable.

Drivers are using their own iOS or Android devices. I don’t have the specs for each so I’m really hoping a “mobile” solution can work across multiple devices. Right now, not so much.

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