Password Problem

[Kelly_Shank]

I’m trying to add the Airtable app to my phone but can’t because it says I have the wrong password so I tried to change the password on my laptop, but because I don’t have the current password I can’t change it on my account.
Am I totally out of luck or is there a way to change it without knowing the current one?

[Pete]

Kelly_Shank:

I’m trying to add the Airtable app to my phone but can’t because it says I have the wrong password so I tried to change the password on my laptop, but because I don’t have the current password I can’t change it on my account.

Sorry for the trouble here – as long as you have access to the email address associated with your Airtable account, you should be able to reset the password to your account from Airtable.com/forgot.

Does this help?