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Re: Photo not uploading from mobile devices - need help!

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wat2win
5 - Automation Enthusiast
5 - Automation Enthusiast

Hello, We are having problem with Attachment Field.

We use mobile devices to upload photos on airtable, but the photos are not getting uploaded...

Anybody having same issue?
From my observation, the Airtable mobile apps is not working.

I tired with multilple devices, Galaxy S devices, Iphone, Ipad...
Logged out and re-logged in, but its not working at all.

12 Replies 12
automator88
4 - Data Explorer
4 - Data Explorer

Same issue

Breight_Group
6 - Interface Innovator
6 - Interface Innovator

Yes we are experiencing the same issue. Causing serious issues in our workflows

 

siriwat
6 - Interface Innovator
6 - Interface Innovator

Me too, uploading from mobile devices, both iPhone and Android faced the same problem.

But the desktop PC still work fine.

 

The issue is reported to the support team, please fix, Airtable.

Michal_Lew
5 - Automation Enthusiast
5 - Automation Enthusiast

Same issue here - both iOS (tested on multiple devices) and also API doesn't allow to upload images.

Bluecharm7
4 - Data Explorer
4 - Data Explorer

Same issue here.

Jon_Driscoll
4 - Data Explorer
4 - Data Explorer

We have also submitted a support ticket. This is a critical feature for our team. Has anyone heard anything from Airtable support yet?

Raymond_Sanseve
4 - Data Explorer
4 - Data Explorer

Having Same issue, and also submitted support ticket.

Received this from AT Support 

"We’re incredibly sorry for the trouble - Airtable is currently experiencing problems with attachment uploads, and our engineers are actively working on the issue. We know that you rely on Airtable, and we sincerely apologize for the disruption that this downtime is causing you. It’s not the experience we want you to have.

We will be in touch as soon as we have any updates! Thank you for your patience."

EtteTailor
4 - Data Explorer
4 - Data Explorer

same issue