Help

Re: Some users can't unlink records in interface while others can?

Solved
Jump to Solution
992 1
cancel
Showing results for 
Search instead for 
Did you mean: 
scrambledmeggs
5 - Automation Enthusiast
5 - Automation Enthusiast

We have an interface built for our finance team to keep track of invoices and which purchase orders they're paid on. (separate tables for invoices and POs). Today one of our team members asked me for help un-linking a PO from an invoice, in order to replace it with a corrected PO record. That's when we discovered that when he hovers over the PO card on the invoice record, he doesn't get the little grey "X" button to unlink the records like I do. We are both editors with full access to the base, and I had him try it on multiple browsers. Any ideas what I'm missing here? Thanks!

1 Solution

Accepted Solutions
TheTimeSavingCo
18 - Pluto
18 - Pluto

Hmm any chance there are field permissions set for specific users?

Screenshot 2023-02-28 at 9.33.13 AM.png

See Solution in Thread

2 Replies 2
TheTimeSavingCo
18 - Pluto
18 - Pluto

Hmm any chance there are field permissions set for specific users?

Screenshot 2023-02-28 at 9.33.13 AM.png

That was it! Thank you so much!